DSV Fairs and Events have been appointed as the official freight, customs and onsite handling contractor for the iGB Affiliate London 2024. They provide specialised freight forwarding services and transportation arrangements for exhibit materials, including on-forwarding after the event. Their aim is to ensure that you and your show teams receive the very best freight and handling assistance in the run up to, during and after the event.

To receive further information about delivery and shipping options please contact:

Carla Cook - T: +44 (0)121 780 2627 / M: + 44 (0)7730 400493 / carla.cook@dsv.com

Advanced warehouse deliveries

If you are sending deliveries before the show, we recommend sending them directly to the DSV Fairs and Events warehouse. These can be received up until Friday 2nd February 2024. 

Please follow the instructions and use the delivery labels provided by DSV , there are specific coded labels depending on what your shipment is. Please ensure you also complete the exhibition handling form for every delivery.

 

Direct deliveries to venue

Deliveries to the venue can only be accepted from Sunday 4th February 2024 to and including the last day of build up until 18:00hrs on Tuesday 6th February 2024. Please note any deliveries received outside of these dates may be held by the venue shipping agent and any charges for this service will need to be settled between the exhibitor and agent only. 

For delivery labels, please contact carla.cook@dsv.com. There are specific coded labels depending on what your shipment is. Please ensure the labels are completed in full and affixed to all shipping so the label is clearly visible on arrival.  Please ensure you also complete the exhibition handling form for every delivery.

Any exhibitors requiring assistance with customs clearance should pre advise shipment details on goods departure to avoid delays. Shipments sent by courier outside of the UK must be sent pre customs cleared and Duty / VAT pre paid. All shippers from outside of the UK must apply for a UK EORI number online prior to sending a courier shipment. Clarion Gaming cannot take responsibility for any items held in customs.

Address: iGB Affiliate London 2024, ExCeL London, Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL.

 

Collection

We highly recommend that valuables, particularly of a portable nature are not left unattended at any time on your stand e.g. laptops, mobile phones, handbags. Please ensure these are taken with you when you leave the venue each day.

Access for collection of materials from 19:00 on Thursday 8th February 2023. The venue tenancy ends at 20:00 on Friday 9th February 2023, so please ensure all your shipping is collected within these times.

If you have a courier company collecting your goods at the end of the show, please check their evening operating times before booking this with them to ensure that they are able to collect after the show has closed. There is unfortunately no overnight storage facility and the organiser cannot be held responsible for items left in the hall at any time.

Please label your boxes clearly with your stand number and company name. Some couriers arrive after the dismantling of the shell scheme has commenced and often have difficulty locating your stand, as there are no longer stand numbers in position to direct them. Please also include your mobile number on this label in case there is a problem and the courier can get hold of you.

Any exhibitors requiring overnight / post show storage facilities would need to contact DSV directly.

 

Courier Deliveries

If you have a courier delivering the goods to the venue, please ensure that you are on site to receive the goods on your stand. The organiser is not responsible for any goods which arrive/depart onsite.

We would recommend using DSV, our official freight supplier.

Address: iGB Affiliate London 2024, ExCeL London, Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL.

Please be aware that the electrics included in your package is only suitable for normal domestic tools and appliances e.g. laptop and mobile chargers, kettles, plasma screens. Fridges, coffee, ice-cream and slushie machines, multiple plasma screens, appliances and lights will require additional power. If additional power is not ordered, you may lose power to your stand as it will overload the circuit.

All additional electrical work on stands must be ordered through GES. All orders can be placed online here.

Advanced Rate Deadline:- 8th January 2024 (Normal rates/ on-sites rates will be applied after this date)

DOWNLOAD ORDER FORM HERE

As London’s leading Exhibition Florist, Oldacre have been providing the very best in Event Flowers for over 30 years. With a dedicated design team based at the Excel Centre we bring a world of exceptional flowers and plants. Contact details below:

T: +44 (0)20 7069 4235/ M: +44 (0)7785 266 541

Email: info@oldacre.co.uk - Website: www.oldacre.co.uk

Deadline: 24th January 2024 (Order before this rate to get a 15% Discount on your order)

Our confirmed official furniture supplier for iGB Affiliate London 2024 is Concept Furniture.

Feel free to order any furniture from them on their website conceptfuniture.co.uk. 

Use the special discount code "FREETRAN" to get the transportation fee removed from your quote! Order Now!

All types of flooring are available for hire through GES. All orders can be placed online here.

Please note that all floor flats and platforms must be finished with a securely fixed metal or plastic edging trim. If you are shell scheme, please note that the interior dimensions of your stand may be slightly less than the dimensions of the stand booked. This is due to the system that is used to build shell scheme stands.

Advanced Rate Deadline:- 8th January 2024 (Normal rates/ on-site rates will be applied after this date)

You are not allowed to bring your own forklifts into the venue due to insurance and health and safety reasons. However, the official freight forwarding company will be able to assist with unloading and loading your vehicles in the loading areas, but must be booked prior to the show. If you have any queries please do not hesitate to contact carla.cook@dsv.com.

Details coming soon!

All exhibition stands will have Wi-Fi access as part of their stand package. Log in details will be available at the show.

We have invested heavily in the complimentary Wi-Fi network included in your stand package and this should be more than sufficient for your needs e.g. software demonstrations, browsing the internet, uploading photos, checking emails etc. As a result, the use of your own wireless routers is STRICTLY FORBIDDEN as this causes interference with this network.

Any established wireless networks found to interfere with the show Wi-Fi will be switched off by the organiser’s.

If you are interested in ordering wired internet for your stand order online via ExCel Webshop.

Advanced rate deadline: 5th January 2024 (Normal Rates/on-site rates will be applied after this date)

DOWNLOAD ORDER FORM HERE

Recognition Express

 

Keep your brand in the mind of your customer or prospect after your meeting with a branded promotional gift from Recognition Express. A gift that they will want to take home is the ideal way of making sure your message stays in their minds long after the show has finished. In addition to gifts for all budgets Recognition Express can help make you look great on your stand with our range of gifts, banners, personalised clothing and name badges. Please have a look at our online catalogue which can be viewed at www.re-croydon.co.uk for inspiration. For all of your gifts, banners, personalised clothing and badges please contact Steve Bennett at Recognition Express for a friendly professional service.

 

T: 0208 241 6989 / Email: sales@re-croydon.co.uk

Media Hut

Media Hut have been supplying promotional merchandise for gaming events for over 10 years. We specialise in sourcing unique and creative products from all over the world, from power banks, Bluetooth speakers and travel adaptors, to notebooks, pens and rucksacks. We can also supply all of your printed collateral (brochures, flyers and banners) to save you having to deal with multiple suppliers. We are your one stop shop for everything branded! We will deliver direct to your booth to save you the hassle of having to bring all of your items with you. This has proved to be a very valuable service for exhibitors and we are also more than happy to hold stock for you, and then deliver to any other show you may be attending in the future. We have attended pretty much every show in gaming over the years so we know what works. Contact us today to just have a chat or simply get some free advice on how to make a long lasting impact at your next Gaming show. To find out more, simply contact our experienced team:

T: +44 (0) 115 987 3777 / Email: gareth@mediahut.co.uk  / Skype: gareth.media.hut 

Please note there is a fee for promotional passes that will have to be paid before the event begins, the fee payable is dependent on the size of your Exhibition stand (i.e. 1 Promo staff Per 3m x 3m):

• 9m²: Entitled to 1x Promo staff pass at discounted rate of £150 each
• 18m²: Entitled to 2x Promo staff at discounted rate of £150 each
• 27m²: Entitled to 3x Promo staff at discounted rate of £150 each

Any additional promotional passes over your entitlement will revert to the normal non exhibitor rate of £1,500.

Promotional staff are permitted to walk around the expo hall as long as they abide by Code of Conduct. Promotional staff they must not congregate or hand out any promotional material in the registration area or conference rooms. Promotional drops are not permitted in our feature areas.

Event Staffing Supplier: WeImplement

WeImplement was founded in 2020 and has extensive experience with large scale events. They are a company that provides event staffing and services with a unique and personable approach to recruitment and management. It’s co-directors have over 30 years combined experience in live events and brand experiences.

Main company contacts:

Perry Brookes - Email: perry@weimplement.co.uk - Tel: +447785756447

Zoe Lucy - Email: zoe@weimplement.co.uk - Tel: +447598297112

 

For new enquiries, please email hello@weimplement.co.uk

For existing clients, please email perry@weimplement.co.uk  or zoe@implement.co.uk

Deadline:- 25th January 2024

Please Note: A Code of Conduct applies to all promotional staff, and must be adhered to at all times. All costumes must be approved in accordance with our code of conduct, this can be done by either sending to WeImplment, only if you are ordering staff through them, otherwise it should be sent to us at iGB Affiliate Support .

We will have an official event photographer capturing images of the show. However, should you wish for specific shots of your stand, staff etc please contact the photographer directly on james@wearejme.com

To bring your own photographer / videographer onsite please email liat.sumen@clariongaming.com

Promotional Hanging Banners

The cost to exhibitors for the opportunity: £2,461 per banner (excluding production and hanging/rigging costs). The dimensions for the banner must not exceed the stand size. The cost of the hanging banner may have been included within you stand package, you can check if this is the case by contacting your sales account manager.

Promotional Hanging banner (included in your stand package/ sponsorship)

It may be possible for banners and trusses to be rigged above the stands. However, please check with Katy Leslie when placing your order as there may be some height restrictions. All banners and trusses must be hung at a height of 8 meters from floor to the top of the banner. The banner needs to be printed on all sides. If a vinyl banner is being produced, please ensure it is produced in line with the venue requirements. Please note that poles must be brought with the banners and that the venue and iGB cannot supply these.  Unless otherwise agreed with Katy Leslie, all hanging banners are to be hung above a stand and are to not exceed the stand size.

Stand Support/ Lighting Rigging

For health and safety reasons, ExCeL Rigging are the sole riggers allowed to attach to the fabric of the building.

Exhibitors wishing to carry out their own hoist and fix after ExCeL Rigging have installed the suspension point are responsible for meeting the legal requirement of the Lifting Operation and Lifting Equipment Regulations 1998 (LOLER) and The Provision and Use of Work Equipment Regulations 1998 (PUWER). It is essential that stand contractors performing hoist and fix operations must complete risk assessments, method statements and be competent to undertake such activity. Please ensure that you complete a “Hoist & Fix” form supplied with your rigging quote if you are undertaking your own rigging and are attaching to ExCeL’s installed points. Equipment that is to be suspended must be suitable and sufficient, structurally sound, fit for purpose, not in excess of the Safe Working Limit of the anchorage point and comply with LOLER. It must also be "flown” using approved rigging techniques. ExCeL London are not responsible for the integrity of any hoist and fix performed by third party. ExCeL London and the Organisers reserve the right to refuse any "flown" equipment that is in breach of the legislation or rigged incorrectly.

All Exhibitors carrying out their own rigging must complete and sign the Secondary HOIST AND FIX Rigging Form.

ExCeL Rigging are able to supply the full range of rigging equipment from motors & control; to 6mm drop wires and would be happy to advise on or discuss your rigging requirements. When ordering suspension equipment, it is a legal requirement under LOLER to provide ExCeL Rigging with a plan, accurately showing the following:

• The suspension point locations, and their orientation in relation to the building and the event
• The weight of each point
• The "hook" height required
• The date of the lifting operation
• The date of the lifting operation

For an additional charge, ExCeL Rigging will perform the hoist and fix providing this information is available. Failure to supply this information may result in ExCeL London and the Organisers refusing to allow the equipment to be flown. Please note there is a cut-off date for rigging orders after which ExCeL Rigging reserve the right to refuse late orders, and/or impose a late-order surcharge.

For health and safety reasons, ExCeL Rigging are the sole riggers allowed to attach to the fabric of the building.

For all rigging enquiries, please email exhibitororders@excel.london with a full plan of your rigging requirements.

Advanced rate deadline: Friday 5th January 2024 (Normal rates/on-site rates will be applied after this date)

A comprehensive range of standard items, including wall panels to form office enclosures, shelving, display panels, etc, may be hired from the GES, for more details and to request a quote please contact GES by emailing iGBaffiliatelondon@ges.com.

All orders can be placed online here. Please ensure you submit all plans in advance. Alterations on-site can be costly.

Advanced Rate deadline:- 8th January 2024 (Normal rates/ on-site rates will be applied after this date)

Storage will only be handled by DSV Fairs and Events. They are the official freight forwarding supplier for the show and can assist with any storage you may require. Their contact details are as follows:- 

Carla Cook - T: +44 (0)121 780 2627 / M: + 44 (0)7730 400493 / carla.cook@dsv.com

Unfortunately, there are no storage facilities available on-site. You are responsible for arranging storage of your literature, packing cases and boxes. All items must be stored within the confines of your stand. Please do not store anything behind your stand. Fire regulations require that any items found outside your stand be removed, as they are a fire hazards.

We are thrilled to announce that GES has been appointed as our official signage and graphics production partner. GES has been a trusted supplier for iGB Affiliate London, providing exceptional products and services for a considerable time. Their expertise in signage and graphics production is second to none, making them the perfect choice to elevate our branding and promotional efforts. With GES as our main supplier, you can easily access a wide range of exhibition signage solutions, tailored to our unique needs. Their ability to deliver high-quality signage for various purposes ensures that we can make a lasting impression at every event and exhibition, reinforcing our commitment to excellence in every aspect of our operations. 

To order your signage and graphics needs please contact GES at iGBaffiliatelondon@ges.com. 

You can also order through their online portal here. 

Advanced Rate Deadline:- 8th January 2024 (Normal rates/on-site rates will be applied after this date)

There are no permanent facilities for water and waste, compressed air or natural gas supplies in the hall. Exhibitors wishing to have a temporary supply on their stand will need to contact ExCeL London venue services on:

ExCeL London Venue Services - T: +44 (0)20 7069 4648 / E: pipedservices@excel.london

You can order online at : ExCel Webshop.

Advanced rate deadline: 5th January 2024 (Normal rates/on-site rates will be applied after this date)

NB: There are certain rules and regulations that govern the use of gas within exhibition halls. Please ensure you contact piped services if you plan to have gas on your stand.