Frequently Asked Questions (FAQs)
We want to help you in any way we can. We've answered the most frequently asked questions about the event so that you can efficiently plan your visit without having to pick up the phone and speak to someone (dread).
However, if you can't find the answer to your question below, you can use our live chat in the bottom right corner of the page or email our Customer Success Team at iGBAffiliate.support@worldgamingbusiness.com
Support Hours:
Monday to Friday 9am – 5.30pm GMT
Venue: Fira Barcelona Gran Via
Address: Av. Joan Carles I, 64, 08908 L'Hospitalet de Llobregat, Barcelona, Spain
Absolutely. The venue has a number of features to maintain iGB Affiliates commitment to accessibility and all aisles within the show are set to allow for ease of travel for all.
More information can be found here >> https://guestevents.firabarcelona.com/web/app/uploads/2022/04/accessibility-gran-via-copy.pdf
Attendees can request a mobility scooter at the information desk at both the south and east access entrances. They will be required to provide ID and complete a form with their contact details in exchange for the scooter or wheelchair. Wheelchairs are stored on level -1, and a staff member will retrieve one upon request. The scooter or wheelchair must be returned at least 30 minutes before the event ends, at which point the attendee’s ID will be returned. A contact number will be recorded for any issues that may arise.
I need a visa to attend iGB Affiliate 2027 – can you help?
Should you require a letter of participation to support your visa application, our registration system will automatically generate a visa letter for you when registration launches. Once launched simply follow these steps for your visa invitation letter.
1. Register for iGBA 2027
2. Tick the checkbox: “Do you require a visa letter?”
3. Once registered, a new “Visa Letter” tab will appear in your portal.
4. Enter your details, including passport number and company name.
5. Your visa letter will be available to download directly from the portal.
Exhibitors can register for a visa letter in their eZone. Log in to your eZone portal here > eZone login
Please note, the visa invitation letter is not a visa application.
Also called publishers or webmasters, an affiliate is a person that refers traffic (in this case players) to an operator's website, for example pokerlistings.com would refer a player to 888.com. The affiliate is then paid a revenue share or CPA (cost per acquisition) for each of the players they send.
Registering as an affiliate
If you are not sure if you qualify as an affiliate, please email us directly at iGBAffiliate.support@worldgamingbusiness.com with details of your business. We will then be able to let you know if you qualify for free entry.
All film or photography taken at iGB Affiliate 2027 is the intellectual property of the organisers (Clarion Events) and cannot be used or broadcast without prior permission. The organisers retain the right to remove anyone from the hall should they be seen photographing or filming in prohibited areas. To receive permission for filming or photography, please contact iGBAffiliate.support@worldgamingbusiness.com
Entry is at the discretion of the iGB Affiliate 2027 organisers, who reserve the right to exclude any person(s) without prejudice.
In the event of a member of the non-gaming media gaining access without the above permission, or if they have gained entry to the show using false information or credentials, or have deliberately withheld information, they will be ejected from the event. Film and content taken at iGB Affiliate 2027 will remain the intellectual property of the organisers (Clarion Events) and cannot be used or broadcast.
Exhibit at the world's leading iGaming affiliate event and connect with affiliates, operators and decision-makers actively seeking new partnerships.
