Show Rules and Regulations

For safety and legal reasons, under 18’s are not permitted entrance at any point including build-up, show open, and breakdown. If you look under 21 you will be asked to show proof of ID, so please bring a photo ID if you think this may apply.

The abuse of alcohol, drugs and other substances can affect work performance and safety. Any person found to be under the influence of alcohol, drugs, or other substances, or who are (in the opinion of the Organisers and their representatives) constituting danger to themselves or any other person at the venue, will be removed from the venue by security. Where necessary, further action will be taken to remedy the situation.

If you would like to have any animals on your stand, you must complete the Special Activities Form to inform the Organisers of your intention.

The exhibition of live animals must be carried out in accordance with the EU regulatory provisions and any other applicable legislation, including the existing municipal regulations in L’Hospitalet del Llobregat and Barcelona. A thorough risk assessment must be submitted to the Organisers by their given deadline.

Link to Form - Special Activities Form

Help us to keep iGB Affiliate safe and comfortable for everyone.

Self-assess before entering
• High Fever?
• Continuous cough?
• Change in your sense of smell or taste?
If you have recently tested positive or have any of symptoms of COVID-19 please stay away.

Personal Hygiene - Remember the Basics
• Catch coughs or sneezes in tissues
• Wash or sanitise your hands on a regular basis.

Mask Friendly Event
Masks are not mandatory at iGB Affiliate but you are welcome to wear one if wish. These are available at the information points.

Make Space Where You Can
Respect those who might want extra space

Uncomfortable with Close Contact? 
Visit our Information desks to pick up a badge to make other attendees aware that you would like to maintain a safe distance.

It is our priority to provide a safe and appropriate working environment for everyone. Clarion Gaming commits to provide a safe, respectful, ethical and appropriate working environment for everyone, including staff, exhibitors, customers and suppliers, which is not discriminatory towards, or offensive to, individuals or groups for reasons of age, disability, sexual orientation, class, ethnicity, race, color, faith, marital status or gender.

Dress code: stand staff

This dress code applies to "stand staff", who are defined as staff of any gender used by exhibitors or sponsors to promote their products or services at an event.

• Partial or total nudity or overtly sexual or suggestive clothing or marketing methods will not be allowed.
• At the discretion of Clarion Gaming, the sole possible exception to this rule may be promotional characters that are seen "in-game", but exhibitors must obtain permission in this respect from Clarion Gaming show management prior to commencement of the show.
• If, for any reason, stand staff and/or an exhibit and/or its contents are deemed inappropriate by Clarion Gaming show management, the exhibitor will be asked to alter the attire of its stand staff and/or the exhibit and/or its contents.
• The decision of Clarion Gaming show management in each of the above respects will be final.

This is a process for all exhibitors and we would encourage you to support and engage with us about it. If you would like to talk to us about it or require any further guidance regarding the code of conduct please contact the operations team on iGBaffiliate.support@clariongaming.com

During the periods of build-up, show days and breakdown, the Venue will provide general surveillance of the exhibition areas regarding fire safety and other emergencies.

In case of an emergency, please inform the uniformed security guard if there is one nearby. Otherwise, please call the emergency Fira number at +34 93 233 41 00. This emergency number is Fira’s control room, and any emergency will be coordinated from there.

In case of evacuation, the Venue will manage the safe evacuation of all persons inside the venue as per their Emergency Actuation Plan. You must follow the advice provided venue teams.

During periods of build-up, show days and breakdown, first aid services will be available in one of two First Aid Centre. The closed one to iGB is outside Hall 1’s main entrance. The other is next to doors 3.14 in Hall 3. In case of emergency, please call Fira Barcelona control room on +34 93 233 41 00.

The fire prevention policy prohibits the accumulation of waste in the stands and their storage areas, as well as in the corridors and common areas. Waste must be removed daily. Waste removal services can be ordered with ServiFira.  

A license will be required for anyone operating outside the boundary of your stand to promote your company. Regardless of what they are wearing, be it a fancy costume or a branded t-shirt, if they are trying to promote your company off of your stand then you must have a license. If you would like to have staff/promotional staff distributing items away from your stand, please contact your Clarion Gaming account manager for a license. There is no limit to the number of licenses you can request; however, you only request passes for people are working away from your stand at any point.

Please note there is a fee for promotional passes that will have to be paid before the event begins, the fee payable is dependent on the size of your Exhibition stand (i.e. 1 Promo staff Per 3m x 3m):

• 9m²: Entitled to 1x Promo staff pass at discounted rate of £150 each
• 18m²: Entitled to 2x Promo staff at discounted rate of £150 each
• 27m²: Entitled to 3x Promo staff at discounted rate of £150 each

Any model pass over your entitlement will revert to the normal non exhibitor rate of £1,500.

Promotional staff are permitted to walk around the expo hall as long as they abide by Code of Conduct. Promotional staff they must not congregate or hand out any promotional material in the registration area or conference rooms. Promotional drops are not permitted in our feature a

iGB Affiliate is a place of business, and your behaviour must reflect that.

If for any reason any of the below occurs then your license can and will be revoked, whereby no refund will be given, and the promo staff will be asked to leave. 

Please see list of revokable actions below: 

> When promotional characters/staff may be walking to/from your stand to get changed, or to have a bathroom break, they will not require a license. However, they must not actively engage with persons on their way, and they should take a direct route to their destination.

> Flyers must not be left anywhere (such as tables, chairs, or communal areas).

> Any literature/leaflets found littered in seating areas or eateries, will be disposed of and any cost for waste will be charged to your company.

> Do not block or stand immediately in front of other stands.

> Do not surround your competitor stand.

Best practice is to instruct your staff/promo staff to keep continuously walking around the exhibition halls.

If you have lost an item or found something that belongs to someone else while at the venue, please go to the Exhibitor Service Desk located in the South Access -1.

As part of our Code of Conduct, Clarion Gaming is committed to providing a respectful and appropriate working environment for everyone. We ask all exhibitors to be respectful of their neighbours and ensure that their ability to engage in regular levels of conversation is not impeded. Therefore, all exhibitors must keep any music, sounds, or noise emitted from their stand within reason.

The Organiser reserves the right to deem what constitutes an appropriate level of music/sound/noise. Our guideline is that no music/sound/noise may exceed 80dB. Sound readings will be taken from by the Organiser on a calibrated noise reader

The Organisers will monitor the exhibition floor for excessive noise, and if the music/sound/noise levels on your stand is deemed to be excessive, you will receive an immediate warning. If rules are continually disobeyed and two warnings are given, the power to your stand to be switched off and a fine of GBP 1,000 to be issued by the Organiser to compensate your neighbours for the loss of ability to conduct business.

If you do have music on your stand, you must disclose this information by completing the Special Activities Form.

Link Here - Special Activities Form

GastroFira is the exclusive supplier for catering. GastroFira hold the exclusive right to supply all food and beverages consumed on-sites.

Click here to view their services: Gastrofira

The Organiser reserves the right to exclude or reject both visitors and exhibitors from the exhibition hall, including anyone who (in the opinion of the Organiser) is promoting, selling, marketing, or exhibiting items or products that in any way copies, reproduces, reverse engineers, infringes on any third party’s patents or intellectual property rights.

If you have any queries on this topic please reach out to Customer Success team.

The public address system at the exhibition is for organiser's official announcements and emergency messages only. It is NOT available for use by exhibitors or visitors under any circumstances.

It is a requirement that all Exhibitors have at least £2m of Civil Liability Insurance.

To protect the interests of exhibitors and visitors to our events, Clarion have set up a facility to which exhibitors can be added to not only provide the necessary Civil Liability Insurance cover but additional benefits/support to the exhibitors themselves. This is an incidental service to ensure that your contractual obligations are met.

To make sure everyone has sufficient cover to meet this requirement, we have added the Exhibitor Protection Scheme to your contract. Not only does this provide you with the contractual limit of £2m Public Liability insurance it also includes other benefits (such as £20k for property loss and £20k for costs relating to cancellation). We will happily remove this and raise a credit note against your deposit invoice if you have your own cover. InEvexco, our administrator, will email you with a link so you can upload your policy, and provided this is OK, we will raise the credit note straight away. If you have any queries on this, please speak with your sales account manager or contact our Customer Success Team.

Smoking, e-cigarettes, and vaping are strictly not permitted in any part of the venue, including on the lorry ways. Exit the venue and use the dedicated smoking areas provided. We operate a strict 2-strike policy. If you are caught smoking inside the exhibition halls more than once, you will be asked to leave the premises.

Special activities and demonstrations are permitted on stands, however they must be disclosed to and approved by the Organisers in advance of the show. Failure to notify the Organiser’s will result in you being asked to cancel or turn off your activities. If you intend to include any items of special risk on your stand for the show, they must be included in your Risk Assessment.
 

Special activities include but are not limited to: 

> Inflatables including helium & toy balloons.

> Performances including dancers, bands, DJs, or other musical acts.

> Private transport arriving onsite to take guests from the exhibition to other events.

> Laser and haze products.

> Seated audiences.

> Neon or florescent lights.

> Water features or water-related activities.

> Animals.

> Motor vehicles.

> Fog or mist machines.

> Flammable oils, liquids & gases, compressed gases, and naked flames.

> Working machinery & apparatus.

> Radioactive substances.

> Dangerous exhibits, including weapons & guns.

If you wish to have special activities on your stand, please complete the Special Activities Form.

Link here - Special Activities Form

You are responsible for arranging the storage of your literature, packing cases, and boxes.

• All items must be stored within the confines of your stand.
• Fire regulations require that any items found outside your stand will be removed, as they will be deemed a fire hazard. Therefore, any fees incurred as a result of the removal of items will be charged back to the exhibitor.
• You must not store literature or giveaways behind your stand. Any literature, packing cases or boxes found behind stands will be removed and the fees incurred for the removal of items will be charged back to the exhibitor.
• If you need to organize storage off site, please contact the official freight supplier for the hall you are in.